Tech Tip: Internet Connectivity with Webconnect
Checking to make sure a customer’s inverter is receiving a good Internet connection will find and resolve the majority of communication-related service calls. The Solar Academy’s Mike Mahon demonstrates the diagnostic process with key things to look for in determining if the Internet connection is getting lost before it reaches a Sunny Boy.
Have a question for the Solar Academy trainers? Send it to SocialMedia@SMA-America.com and we might just answer your question in our next Tech Tip!
Feel free to contribute!
Thanks for your question or comment. Due to the holiday season we won’t be able to give you an answer before January 2nd. Thanks for your understanding.