How to Register Your PV System in Sunny Portal and Activate SMA Smart Connected
Everyone who operates a PV system with SMA inverters should register their system in Sunny Portal.
Additionally, customers who have an inverter with the SMA Smart Connected convenience package, such as Sunny Boy 3.0 – 5.0, have to activate the SMA Smart Connected in Sunny Portal as part of the package. Once activated, PV system operators can start reaping the benefits of the convenience package.
This video shows how to register and activate a PV system in Sunny Portal.
For more tech tip videos, for example on installing a Sunny Boy 3.0 – 5.0, visit our YouTube channel.
Hi there, we purchased a home with a Sunny Boy SB 3000 TL-21. We do not know the previous home owners who installed our homes Solar Power system etc… should we use this portal to understand/monitor our power system more?
Hello Tania,
Here you find more information on Sunny Portal.
As you need to be registered with a password, please get in contact with your local installer for further support or get back to our SMA Online Service Center.
Sunny regards
Christiane
When I log in to the sunny portal website The personal data window opens, butt I can not pass it. Can you help me?
Hello Wesley,
Please check whether all mandatory fields are filled out.
In case you need further assistance, please contact the SMA Service Team, delivering further details on your request.
Sunny regards
Christiane
hello
I have a sunny tripower inverter (stp 15000 tl), at step3 of sunny portal this message is shown:
Check the Internet connection of the device and try again
can you help me?
Hi Mohammad,
Please contact your installer in this case. If he is not able to help you feel free to sign in on our Online Service Center and post your request.
Kind regards, Anke
Can I register again for a device that I’ve deleted?
Hello Khanh,
Please contact your installer, he knows your system the best and will help you with the registrations of the device.
Sunny regrads,
Carolyn
Iam ON GRID connect but I want to go also OFF GRID and there is no place in this inverter to
connect batteries.
Plese help me to register my Sunnyboy SB 5000US. This unit is from 03/2012 But was instaled in mid 2017. I can’t find the PIC and RID on My inverter.
Thanks a lot.
RICARDO
Hi Ricardo,
please contact our Service Line in US, they will help you.
Sunny regards, Anna
I had a PV system and SMA inverter (SB5.0-1AV-40) installed on 5 December 2017. It is operational, but I have not been able register the device in sunny portal – I just get an error message: ‘at present, no connection to the device is possible’
I can connect to the inverter WiFi, so not sure why I cannot complete registration?
Hi David,
can you please sign in on our Service Line to get help. The colleagues can log in on your system to see where the problem is.
Best regards,
Rhea
Hi, I had problems about activate my account on Sunny Portal. Received email registration, but when I follow this link to confirmation, doesn’t confirmation. Have some problem to registrate South Americans users?
Good morning Stefano,
for your individual request please contact our online-service-center.
Our colleagues will contact you.
Best regards,
Rhea
I installed SMA invertor 3 years ago. It stopped working 4 months ago and the technitions (from Top Notch Electrics) say they cannot get a replacement Invertor from you. Is this true and why? My electricity bills are now enormous !
Hi Peter,
I am sorry to hear that. Please contact our Service Team in Australia to clarify your issue. Thank you.
Kind Regrads, Annika
I want to purchase a solar hybrid inverter system 3kva for my home use at Lucknow india please advise me availability and price quote in india.
Dear Bohlenath,
for your home application, a Sunny Island system is suitable. You can find information in this link.
SMA does not sell directly to end users. But you can get prices on google or from your preferred installer.
Sunny regards,
Christian
Halli aap 3 kva ka on grid inverter apna home ma lag ba lo 60k per kva
Hi Sudhindra,
Would you be so nice to write your comment in English otherwise we cannot help you.
Thank you. Kind regards,
Annika