Service Tip: Short-Term Solution for Logging into Sunny Design
Since the last update of Sunny Design (version 3.2), some of our customers have not been able to log into...
Entries by Sarah Römsch
Service Tip: Pay Attention When Assigning Password in Sunny Portal
The Service Line has been receiving a lot of questions about passwords lately. Some customers want to know why they...
Right in the Thick of Commissioning Japan’s Largest PV Power Plant
Danny Büder is a service technician of the SMA Global Support team in Niestetal. For his job, he travels around...
Service Tip: Give It Space
Inverter manufacturers recommend maintaining a certain amount of clearance around the units to ensure adequate air circulation. This helps prevent...
Service Tip #5: Registering Sunny Home Manager Plants and Plants with SMA Webconnect in Sunny Portal
Recently, my colleagues at the SMA Service Line have been receiving more and more questions regarding the registration of...
Service tip #4: Error F806 when commissioning Sunny Backup 5000
Our service tips have generally been related to Sunny Boy or Sunny Tripower inverters so far. This time, I asked...
Service Tip #2: Don’t Forget Accessories When Replacing Inverters
SMA has a large product range and offers the right inverter for every plant. That’s why it makes sense to...
"Extending the warranty gives security"
In the SMA warranty concept brochure, SMA explains how solar power professionals can best incorporate the SMA warranty concept into...
How to Retain Customers: 5 Tips for Good Service
The photovoltaic market is changing a great deal these days, and as a result, installers are facing new challenges. In...